Smile Guarantee
 Everything we do at Bangkok Smile Dental Clinic is to the best of our ability. We are careful and diligent. We put a lot of effort in ensuring that the precision we work is to the finest. Every procedure we do has been backed up by a large body of dental research and is known to be an effective, safe, reliable and durable choice of treatment. We give a guarantee on all dental work, equal to or better than established international standards. Despite all of the above and with the best will in the world, treatments very occasionally do not last as long as they should do or require updating for other reasons. For this reason we GUARANTEE our work. We believe this is appropriate and make this promise as part of our Value Certified Five Star Service commitment to professional excellence. Our guarantee sets a new standard of quality for the dental profession and assures you of the finest personal care available. The treatment recommended by us for your oral health depends on individual condition. As a result, each treatment will be carefully customized after thorough diagnosis. It is important that you continue home care in addition to scheduling your routine dental cleaning and professional exams as recommended by our office.
At this point, let us remind you that taking care of your oral health finally rests on you. Long-term success of our treatment greatly depends on how sensitive you are to your oral health.
The guarantee covers our time and the cost of any necessary materials. It does not cover the cost of travel, accommodation nor any consequential losses that may be incurred. The Guarantee periods for dental work as follow :
Treatment Covered by
Limited Dental Warranty |
Our Obligations |
Your Responsibility |
Crowns / Bridges
Porcelain Veneers |
For the broken or chipped porcelain crown or veneer, we will replace or repair the same type during these 2 years . |
You must keep the prescribed regular recall appointments (minimum 6 months) for routine exam, X-rays and Cleaning at our dental offices or your local dental offices.
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Composite Fillings.
(Tooth Colored) |
If the composite restoration fails, we will replace or repair it for the period of 2 years from the placement date. |
You must keep the prescribed regular recall appointments (minimum 6 months) for routine exam, X-rays and Cleaning at our dental offices or your local dental offices.
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Dentures and Partial Dentures |
We will repair dentures and partials for a period of 3 years from the placement date, if a tooth chips, breaks or flange breaks under normal use. This warranty will not apply to any accidents and dropping your dentures. |
You must keep the prescribed regular recall appointments (minimum 12 months) at our dental offices or your local dental offices.
Patients with some of their own natural teeth must be seen at the prescribed recall appointments at our dental offices or your local dental offices. (Minimum 6 months) for routine professional exam,
X-rays and Cleaning.
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Dental Implants |
For 2 steps implant, we will replace or repair the same type of titanium implant fixtures to you during these 3 years.
We will replace or repair the same type of any implant prosthetics to you during these 2 years . |
You must keep the prescribed regular recall appointments (minimum 6 months) for routine exam,
X-rays and Cleaning at our dental offices or your local dental offices.
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DISCLAIMER AND WHAT IS NOT COVERED BY LIMITED DENTAL WARRANTY :
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If our instructions are not followed properly |
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If oral hygiene is neglected |
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If you fail to present for an annual control examination |
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Temporary Restorations |
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If you have gum or periodontal disease for which we have not provided the gum treatment. |
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If an illness is present, which has an unfavorable effects on the mouth (e.g. diabetes, epilepsy, osteoporosis, after-condition excessive X-rays or chemotherapy) |
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Injury caused by accidents, sports or any third party |
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If the denture is not used properly |
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Unforeseen root canal treatment |
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The gum tissue or teeth bone is naturally declining |
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Refund is not part of what we guarantee. To invoke the guarantee you must contact our clinics immediately and before taking any other action. We do not reimburse overseas dental expenses made by other dentists back home post treatment nor do we reimburse travel and accommodation expenses traveling back for our warranty claims. |
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We do not take responsibility for prior or continual dental works done by your dentists back home. The local warranty also does not cover damage of dental works caused by or related to other dentists work done post treatment. |
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Value Certified 5 Star Service
We regard quality and standard with great respect. That is why we have accepted and adhere to the best quality Standards for Professional Excellence.
ETHICAL
We believe that every patient deserves to be treated honestly, fairly and with the utmost in personal integrity. We therefore practice to the highest ethical standard within our profession.
BENEVOLENT
It is not enough to just be honest. We feel that an additional dimension of caring is required. By accepting the quality and Standards, we agree that deep personal caring is part of what we promise to provide.
ON TIME
We strive to keep on Time and meet the dead line in order to maintain high standard and quality in order to fulfill your dental needs as and when you need our service.
TRUSTWORTHY
We deliver our promises and guarantee our patient's satisfaction unconditionally. If anything we do is not to your liking, we will either make it right, or refund your money promptly.
TECHNICALLY EXCELLENT
We hold ourselves to the highest standard of technical excellence in our profession. We use nothing but the finest materials available, and never cut corners on quality or service. |
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